Orders are dispatched from Perth, Western Australia.

Orders are sent Parcel Post by Australia Post.

Packages weighing less than 500g cost $7.95 to post anywhere in Australia.

Postage for packages weighing more than 500g will depend on where they are going to.


Products bought directly from APIS Australia can be returned to us for a full refund of the cost of the product. The cost of the postage to you isn’t refundable and neither is the cost of the postage back to us . Refunds must be received by us no later than 30 days from the date of purchase.

Items can be posted to: Returns, APIS Australia, PO Box 4011, Swan View WA 6056. Returns should be accompanied by a note containing the reason for the request, a copy of the order or the order number, your name, contact number,  email address and mailing address. 

Once we’ve processed the request, we’ll be in contact to arrange the refund.


If you’ve made a mistake with your order, please contact us and advise of your wish to cancel it within 4 hours of the order being placed. Email us at with the order details and why you wish to cancel.


Payment is accepted by credit card and orders are unable to be processed until payment has been received in full.

APIS Australia | Makers of Wound Wax